IBedding

Set of an pillow and a case for it. We made this pillow for the customers who are looking for more organic environment for your sleeping time. 1. Organic Low Pillow Handmade by our futon craftsman Fabric : 17 x 25 in (43 x 63 cm), organic cotton 100 % Filling : Organic cotton 100 % - 600g OEKO-TEX Class1 Certified Height : When it's new about 3 inches (8 cm). With daily use, it will eventually be half as thick. This is characteristic of all-cotton products. Please understand this before purchasing. Not washable. Please air out under the sun for keep it hygiene. 2. Cover Organic Cotton 100％ Made in Japan Washable Each item may look slightly different from what you receive because this product is handmade. // SHIPPING DAYS // We will usually ship within 3 to 5 business days for items in stock. With regard to craftsman-made products etc. , we will start production after receiving your order, so it may take some time from shipping about 1 week to 2 weeks. Please feel free to contact us if you would like to confirm the shipping start time of your order or after ordering. // SHIPPING METHOD // We put it in a heavy duty craft bag and ship it by EMS (Express Mail Service) from Tokyo, Japan. EMS is the only shipping method in normal condition for delivering your futon in the best condition. // VISITORS TO JAPAN // We welcome you to visit our real shop in Tokyo! Please check our web to know our location. // CUSTOM DUTIES // Customers are responsible for custom duties (tariffs) which might be charged in your country. FAQ Q. Can I pick up my order when I visit Japan? A. Tatami can't be delivered to the address in Japan for the domestic size limit. You can pick up your order other than that. Please send us email for us to arrange it. Q. Are they really chemical free? A. Yes they are. We don't use any chemical materials such as insecticides, toxic solvents and flame retardants. We sterilize our cotton by heat. Q. How does futon smell like? A. We can't say it smells nothing. It subtly smells of the oil of cotton. It's difficult to describe what it is like. It'll be removed eventually in a couple of weeks. Most of the people don’t mind it but some people who is sensitive to smell might mind. Q. How long does a futon mattress last? A. Futon mattress (shiki futon) lasts for 3 years and futon quilt (kake futon) lasts for 5 years in general. They eventually lose the softness by being pressed by body. For more questions, please feel free to contact us. We'll reply within 2 business days normally. Thank you very much!